glossgods logo
glossgods logo

All articles

Payment & Billing

This category is your go-to resource for resolving any challenges you might encounter during the checkout process, managing billing inquiries, or troubleshooting payment issues.

My invoice is incorrect, Here's what to do!

If you've received an invoice that doesn't match your order details or if there's a discrepancy in the billing amount, here are the steps you can take to resolve the issue quickly:. First, review your order confirmation email to ensure that the order

How we manage payment information

Your payment information is secure with Shopify. As a store on their platform, we don't have access to specific details about your payment methods. Shopify uses advanced encryption technology and adheres to industry security standards to ensure the h

What is your shipping policy?

Consignment Note 1st Class (Mailbox or Door). We offer delivery with Early Bird or Postnord. Delivery time: 1-2 business days after order distribution*. If the package doesn't fit in the mailbox, it may be delivered to your door or in a bag outside t