What is your shipping policy?Updated 21 days ago
DOMESTIC SHIPPING (SWEDEN)
Consignment Note 1st Class (Mailbox or Door)
We offer delivery with Early Bird or Postnord.
Delivery time: 1-2 business days after order distribution*. If the package doesn't fit in the mailbox, it may be delivered to your door or in a bag outside the mailbox. You'll be notified upon delivery. For tracking and notifications, download the Postnord app.
We don't take responsibility for packages marked as delivered by PostNord or Early Bird.
*Delivery may take longer in some areas.
Pick Up Parcel - DHL/Bring
We offer delivery to DHL pick-up points and/or Bring.
Delivery time: 1-2 business days after order distribution*.
You'll be notified via SMS/email when your package is ready for pick-up.
Unclaimed packages are returned to us. Customers will be charged for shipping costs and a return fee.
*Delivery may take longer in some areas.
Distribution Time
We aim to dispatch orders within 2 business days, but it may take up to 5 business days during high order volumes. Orders placed on weekends or bank holidays are processed the next business day. If there are significant delays, we'll notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout. Estimated delivery for domestic orders is 2-5 business days.
Shipment Confirmation
You'll receive an email notification with a tracking number once your order is shipped.
Unclaimed Packages
Unclaimed packages incur a charge equal to the delivery cost plus an additional 250 SEK handling fee.
INTERNATIONAL SHIPPING
General Information
We aim to dispatch orders within 24-48 hours. Orders placed on weekends or bank holidays are processed the next business day. If there are significant delays, we'll notify you via email.
We're not responsible for packages marked as delivered by the freight company. We recommend choosing delivery to an access point for security reasons. If you suspect theft, report it to the shipping company and the police.
For UPS home delivery, you can set options through UPS My Choice.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout.
Estimated delivery times:
Norway/Finland/Denmark: 3-5 Business Days
UK: 3-7 Business Days
EUR: 4-10 Business Days
USA: 7-15 Business Days
AUS: 10-20 Business Days
Elsewhere: 5-25 Business Days.
Contact us for specific delivery time estimates for your country.
Unclaimed Packages
Unclaimed packages incur a charge equal to the delivery cost plus an additional 30 SEK handling fee.
Customs Delays
Local customs may hold packages for 2-3 days, which is beyond our control.