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Do you offer wholesale discounts?
We appreciate your interest in partnering with us. However, currently we do not offer any wholesale discounts. Thank you for understanding.
What should I do if my product arrives damaged?
We are truly sorry if your product arrived damaged. Though we strive for excellence, shipping and handling can sometimes lead to such unfortunate situations. If you encounter this issue, we offer two options for compensation:. You may also attempt to
What happens if my order has the wrong shipping address?
If your order has the wrong shipping address and it has already been sent, it is unfortunately too late to make modifications. If the package goes to an incorrect address and is undeliverable, it will be returned to our warehouse. We will notify you
Can I cancel or return an order that's already been shipped?
Unfortunately, orders that have already been shipped cannot be canceled. However, you may refer to our return policy for information on how to proceed with returning an order once you've received it.
What if a promotion code or special offer isn't working?
If a promotion or special offer is not applying to your order, it may be due to the expiration of the deal. Please check the terms and conditions of the offer or contact us for clarification.