Before you dive into our beauty essentials, take a moment to explore our policies. Here you'll find everything you need to know about shipping, returns, payments, and more!
If disputes can't be resolved with our customer service, you can turn to The National Board for Consumer Disputes in Sweden (ARN). If you're outside Sweden but within the EU, you can file a complaint online at the European Commission's Online Dispute
We inspect all products returned to us. If they're damaged or incorrectly dispatched, we'll resolve the issue in line with consumer protection laws. Always contact us before returning a damaged product. For complaints, contact customercare@glossgods.
You have a legal right to a 14-day withdrawal period after receiving a product you ordered. To exercise this right, contact us at [email protected] with your details and a clear statement of which items you'd like to return and why. Some pro
Cookies: Visitors to our website should be informed that cookies are used for integrity purposes. You can set your browser to deny cookies by default. Personal Data: By shopping at Glossgods Cosmetics, you accept our data protection policy. We value
Glossgods Cosmetics
We strive to represent our products as accurately as possible. However, we don't guarantee that product images reflect their exact appearance. Differences might arise due to monitor settings, photo quality, and resolution. We reserve the right to cor
How do you handle my payment information?Your payment information is secure with Shopify. As a store on their platform, we don't have access to specific details about your payment methods. Shopify uses advanced encryption technology and adheres to in
We're not responsible for packages marked as delivered by the freight company. We recommend choosing delivery to an access point for security reasons. If you suspect theft, report it to the shipping company and the police. For UPS home delivery, you
We offer delivery with Early Bird or Postnord. Delivery time: 1-2 business days after order distribution*. If the package doesn't fit in the mailbox, it may be delivered to your door or in a bag outside the mailbox. You'll be notified upon delivery.