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<ul id="isPasted" style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We inspect all products returned to us. If they&apos;re damaged or incorrectly dispatched, we&apos;ll resolve the issue in line with consumer protection laws.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Always contact us before returning a damaged product.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For complaints, contact&#xA0;<a href="https://contact.gorgias.help/forms/8677xjpk" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customercare@glossgods.com</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;with details of the issue.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We follow guidelines set by The National Board for Consumer Disputes (ARN) in Sweden.</li></ul>

We inspect all products returned to us. If they're damaged or incorrectly dispatched, we'll resolve the issue in line with consumer protection laws. Always contact us before returning a damaged product. For complaints, contact customercare@glossgods.

Reclaims & Complaints

Read Before You Shop

How do I track my order?

What if my package gets lost or arrives damaged?

I have received the wrong product, how do I change it?

My package has arrived to an access-point but I ordered home delivery

My tracking number shows the package as delivered, but i haven't received it. what should i do?

Which delivery options do you offer?

What is the cost of shipping?

Delivery & Shipping

My invoice is incorrect, Here's what to do!

How we manage payment information

What is your shipping policy?

Payment & Billing

Do you offer refunds or exchanges?

How do I make a return?

How fast do you make refunds?

What is your return policy?

Return & Refunds

How do I cancel my order?

How to change the delivery adress on your order

Beställningsändringar och avbokningar

Troubleshooting: Can't Log Into Your Account?

How do I change my password?

Technical Issues

How do I purchase a gift card?

How do I use my gift card?

How do I use a discount code?

Gift Cards & Discount Codes

Gloss Academy

Disputes & Choice of Law

Right of Withdrawal

Cookies & Personal Data

Contact Information

Product Information

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International Shipping

Domestic Shipping (Sweden🇸🇪)

Who are GlossGods?

About Us & About Our Products

Do you offer wholesale discounts?

What should I do if my product arrives damaged?

What happens if my order has the wrong shipping address?

Can I cancel or return an order that's already been shipped?

What if a promotion code or special offer isn't working?

Reclaims & ComplaintsUpdated a year ago