Can't find what you're looking for? Let's chat! Our friendly customer care team is here to help. Simply write your question in the chat and one of our agents will get back to you! ✨

Can't find what you're looking for? Let's chat! Our friendly customer care team is here to help. Simply send us an email using the button below. ✨

TikTok

glossgods

<p>We are truly sorry if your product arrived damaged. Though we strive for excellence, shipping and handling can sometimes lead to such unfortunate situations. If you encounter this issue, we offer two options for compensation:</p><ol><li>A percentage refund on the damaged product(s).</li><li>A percentage discount code for your next purchase with us.</li></ol><p>You may also attempt to press the creamy formula of the broken product back together to use it. Once you decide how you&apos;d like to be compensated, please let us know and we will make the necessary arrangements.</p>

We are truly sorry if your product arrived damaged. Though we strive for excellence, shipping and handling can sometimes lead to such unfortunate situations. If you encounter this issue, we offer two options for compensation:. You may also attempt to

What should I do if my product arrives damaged?

How do I track my order?

What if my package gets lost or arrives damaged?

I have received the wrong product, how do I change it?

My package has arrived to an access-point but I ordered home delivery

My tracking number shows the package as delivered, but i haven't received it. what should i do?

Which delivery options do you offer?

What is the cost of shipping?

Delivery & Shipping

My invoice is incorrect, Here's what to do!

How we manage payment information

What is your shipping policy?

Payment & Billing

Do you offer refunds or exchanges?

How do I make a return?

How fast do you make refunds?

What is your return policy?

Return & Refunds

How do I cancel my order?

How to change the delivery adress on your order

Beställningsändringar och avbokningar

Troubleshooting: Can't Log Into Your Account?

How do I change my password?

Technical Issues

How do I purchase a gift card?

How do I use my gift card?

How do I use a discount code?

Gift Cards & Discount Codes

Gloss Academy

Disputes & Choice of Law

Reclaims & Complaints

Right of Withdrawal

Cookies & Personal Data

Contact Information

Product Information

Payment Information

International Shipping

Domestic Shipping (Sweden🇸🇪)

Read Before You Shop

Who are GlossGods?

About Us & About Our Products

Do you offer wholesale discounts?

What happens if my order has the wrong shipping address?

Can I cancel or return an order that's already been shipped?

What if a promotion code or special offer isn't working?

What should I do if my product arrives damaged?Updated a year ago