My invoice is incorrect, Here's what to do!Updated a year ago

If you've received an invoice that doesn't match your order details or if there's a discrepancy in the billing amount, here are the steps you can take to resolve the issue quickly:

1. Check Your Order Details

First, review your order confirmation email to ensure that the ordered items, prices, and any applied discounts or shipping fees match what's listed on the invoice.

2. Contact Klarna for Invoice-Related Issues

For orders placed with Klarna as the payment method, please reach out directly to Klarna's customer service. They can assist with adjustments or corrections to your invoice. Klarna is equipped to handle queries related to payments made through their service, including invoice discrepancies.

3. Reach Out to Us for Other Payment Methods

If your payment was made using a method other than Klarna and you notice an error on your invoice, please email us at [email protected]. Include your order number and a brief description of the discrepancy. Attachments or screenshots highlighting the issue can also be helpful for a faster resolution.