How fast do you make refunds?Updated a year ago

The timeframe for processing refunds at GlossGods primarily depends on the payment method you used for your purchase. Here's what you can expect:

• For Klarna Transactions: If your original payment was made through Klarna, Klarna will handle the invoice adjustment directly. This process is streamlined and should reflect on your account swiftly.

• For Other Payment Methods: Refunds through other payment methods, such as credit cards or PayPal, are typically processed within 3-5 business days. This period allows for the necessary banking procedures to be completed and for the refund to be reflected in your account.

If more than a week has passed and you haven't received your refund, please don't hesitate to get back to us. Delays can occasionally happen, but we're here to ensure that your refund is processed as quickly and smoothly as possible.

Reach out to our customer service team at [email protected] with your order number and the details of your original payment method. We're committed to assisting you and resolving any refund issues promptly.

Best regards, GlossGods Cosmetics